Certificate of Good Conduct

Certificate of Good Conduct

The Palestinian Ministry of Interior is responsible to issue a Certificate of Good Conduct or a Police Clearance for Palestinian citizens who are in Australia, New Zealand and the Pacific either for work or study.

Police Clearance is normally issued when you require a police certificate. Certificate of Good Conduct involves a different process and will only be issued upon specific request.

To request a Certificate of Good Conduct, the following process applies:

1. Print and complete the Application Form.

2. Send the completed form to the Consular Section of the General Delegation of Palestine with the following:

  • Completed Consular Service Registration Form
  • A cover letter/email (sent to consular@palgov.org) outlining the request for service
  • Non-conviction certificate (police clearance) issued by the host country, translated and certified.
  • Justice of Peace (JP) certified copy of applicant's Palestinian ID
  • JP-certified copy of first two pages of the applicant's passport clearly showing the applicant's photo, full name and passport number
  • 2 passport sized photos of the applicant on a blue or light blue background
  • Copy of the applicant’s Visa/Residency Permit
  • A self-addressed Australia/NZ Post Express envelope, for the return of the documents to the applicant.

Documents must be sent using an Australia/NZ Post Express envelope to the following address:

Consular Section of the General Delegation of Palestine
P.O Box: 4646, Kingston, ACT 2604

3. Payment of AU$30.00 per document can be paid via money order/Cheque/bank transfer and must be addressed to General Palestinian Delegation.

To pay by bank transfer, send to the following:

ANZ Bank
Account Name: General Palestinian Delegation
BSB: 012984
Account No: 495114842

ACT 2603, Australia

Please include your name into the reference section of the bank transfer.

After payment, please send a record of the transaction details (screenshot/receipt/etc.) to consular@palgov.org

4. After payment and all necessary documents have been received, they will be certified and returned to the applicant. 

Important Note: After all necessary documents have been submitted according to procedures, the processing time for a Certificate of Good Conduct is up to 2 MONTHS. If this time passed and your transaction has not been completed, please contact the Consular Affairs Department on 02 6286 9193 to follow up.

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